The sales people were so helpful…all went out of their way to help me! Would highly recommend going in to see for yourself.” “ Just bought 3 things from Burke Decor outlet!! Love Love Love them! The quality was amazing and they had the exact look I was going for. So what did people feel the need to share with the BBB about this company? Mostly, it was about the quality of the items in one of their physical shops. The fact this business has over 3 is pretty remarkable. The brand has a 3.6/5-star score on the complaint-centric hub-and we say that because scores over 1/5 stars aren’t usually common there. Our next bit of feedback comes from the Better Business Bureau. With certain companies, what you see isn’t always what you get. In the next part of this Burke Decor review we will give you a taste of the kinds of styles this company stocks, but before you get there, we’ll run through its highlights.ĭelivering beautiful products is just part of why people love and choose this brand, but it’s nice to know that the table matches what is sold online. Offering collections from the who’s-who of design, you’ll find names like Joanna Gaines, Bungalow 5, and Kate Spade in its ever-expanding inventory. ![]() That’s why Burke Decor not only ships to the entire US but around the world too. Her concept merged stylish design with exceptional quality, serving folks who lived outside of cities and places that often get left off the list of viable delivery locations. And just like that, Burke Decor was born in Youngstown, Ohio. Hitting another bump in the road, she decided that her next project should be creating her own digital hub. Erin ran into multiple roadblocks when trying to source decor for a New Orleans commercial development that was destroyed by Hurricane Katrina.įinding nothing that fit the bill locally, Erin switched her search to the digital realm. Burke, the namesake brand was sparked after encountering a crucial problem. Fingers crossed.Founded in 2007 by Erin E. I have purchased from them before, and have always had a satisfactory result. I am still trying to be in touch with Burke to see when the furniture might arrive. Frustrating, since it was a Saturday when I anticipated delivery and was left scratching my head for the day as to whether or not it would happen. I immediately called the company, only to find that they do not answer the phone except during business hours. Very frustrating, because it said the order has been shipped, leaving me to believe that FedEx had failed in their delivery. The pictures sent by Burke indicated everything was being sent when I got the partial shipment from FedEx I called them, and they said only the smaller ones had been sent. But then I was informed that my order would be shipped within days. The large one, a piece of furniture, I was told to expect in a couple of weeks. I put in an order for several smaller items and one large one. If you can find the item on another retailer that you trust more, go for that one. ![]() My advice: go for it, but be prepared to be patient. Very happy with my table despite the delay and I truly believe I got a great discount on it and the free white glove shipping was the cherry on top. The delivery service was white glove, professional, swift, and did a great job. Item arrived at my apartment in NYC within a few days of arriving at warehouse. However, internally I was getting ready to freak out (lol). A bit annoying that they didn't communicate that the item would be late, but I've learned to just be patient, especially if you're getting a deal. Emailed customer service and no answer until 3 days later, where they wrote back and said the item shipped. ![]() I was patient and after about 20 business days it still didn't ship. The item was marked "in stock" that it would be shipped within 10-14 business days. However, the deal was so good (free white glove shipping, no tax, marked down $100+ less than competitors) I went for it. Delivery can be slow, but they come through!Īfter reading many negative reviews, I was hesitant to purchase a dining table here.
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